Plumbing failure investigations and analysis

Claimed"burst pipe"
Non-destructive testing
Air leakingfrom under glue

A CPVC fitting and pipe submitted under an insurance claim.  Non-destructive testing found the leak resulted from improper glue joint construction and not rupture due to pressure.

Atlas Services Inc provides professional plumbing component part failure analysis through our subsidiary Atlas Plumbing Forensics.  Your part will be inspected by a licensed master plumber that is also a licensed insurance adjuster with the failure mode documented.  A report will then be created and reviewed by a licensed professional engineer and emailed to you.  With over seventy years combined experience evaluating and repairing failed plumbing parts, we provide clear, accurate analysis so that you can properly close your claim or file.  To submit a project, please complete the Submit Project form on our Atlas Plumbing Forensics page, or email us at the link below.  We have investigated 10s of thousands of failed plumbing products over the years that leaked as a result of design or manufacturing defects, intentional damage, freeze, maintenance and materials issues.  Our engineer’s reports have been used at the local, State, and Federal levels, even including class actions.

Our Team

Mark Woodfield
Master plumber and licensed insurance adjuster Mark Woodfield

Mark Woodfield is a licensed master plumber, plumbing inspector, and insurance adjuster.  He is a third generation plumbing professional in Arkansas and has also been a licensed master plumber in Colorado.  As part of a multi-faceted family business, he has extensive experience in residential and light commercial construction, swimming pool construction and repair, and plumbing installation and repair.  Mark’s family eventually went west from Arkansas and operated American Leak Detection of New Mexico where he gained additional experience in leak detection, location, and repairs.  His family developed innovative methods for re-piping structures to reduce customer costs and inconvenience, saving insurers thousands of dollars per claim.  His adventurous side took him to the Denver, CO area where he operated his own plumbing and pool service company for several years. 

 

After returning to Arkansas with his wife to raise their family, Mark moved into the insurance claims adjusting field with an emphasis in plumbing related claims for over sixteen-years. 

 

While in Denver, he met Mark Passamaneck, a forensic engineer, and they became friends, eventually collaborating on plumbing failure investigations projects.  The relationship continued to strengthen resulting in the offering of mail-in plumbing part failure analysis and investigations.  

Improperly installed check valve

Swing type check valve installed incorrectly in a low-pressure sanitary sewer system.  Improper use of the system was found to also be a contributing cause of damage.